Articles on: KDS - MyOrderBox

KDS Settings

PREREQUISITES



POS and KDS running with the same build



The KDS has a number of settings that can be switched ON or OFF to achieve a desirable effect.





KDS LOCAL SETTINGS



Appearance Settings



Column / Row Count

The number of order card columns and rows can be set, simply by selecting from the drop down number. 

Column count range is from 2-10
Row count range is from 1-4



Card Font 

Controls the font size used in the order cards

Small
Medium
Large





Bump Orders -[Itemised bumping](http://%20https://mob.freshdesk.com/solution/articles/13000055996-how-do-i-enable-itemised-bumping-on-kds)

'No' - allows itemised bumping
'Yes' - whole order bumping



Order Notification  

When an order is received by the KDS

'Beep' -  will make an audible beep sound
'None' - no sound will be heard.





Display Settings



On Order Touch

'Prepare' - sets the order to require a double bump. 1st bump sets order to 'preparing' and the card goes orange. 2nd bump turns the card to green and bumps the order from the KDS.
Bump  - When set turns the card to green and bumps the order from the KDS with a single Bump

The Track screen on POS then displays the order as 'Ready to collect' for collection orders and 'Ready to dispatch' for delivery orders. 







BACK OFFICE Settings



The Kitchen displays are activated via setup from the back office. 



https://mob.freshdesk.com/solution/articles/13000046476-how-do-i-setup-the-kds-





Orders Notes on KDS



Order notes can be enabled in the back office by switching the feature YES or NO. If enabled, notes sent via Web / POS orders are displayed on KDS.

Setup > POS > Receipts

![](https://storage.crisp.chat/users/helpdesk/website/1502d66b367be700/a071d3d0-b10e-46aa-9769-4685ab_r1jyk8.jpeg)



Kitchen send time



The kitchen send time controls when a DELIVERY order is sent to kitchen. This will be reflected on the KDS as well as the Kitchen printer.

Setup > POS > Receipts







For further detail on how this effects the POS > How do timed orders work and I do I create one?





Show default option values



If you would like to show options that are set as default for a product then this should be enabled. This will be reflected on POS Order Tab, all Kitchen & Dispatch receipts and KDS.

Setup > POS > Receipts



![](https://storage.crisp.chat/users/helpdesk/website/14feddbeca593900/e20fea04-12ae-4072-bb34-1ee30d_19us9rs.jpeg)

For example, the Pizza Capricciosa has the following default option values









When added to the order tab and sent to KDS all the default option values will appear in an orange font.



POS







KDS









Show Attributes before Products



If you would like to display the attribute (i.e pizza size, pizza type) enable this. This will be reflected on POS Order Tab, all Kitchen & Dispatch receipts and KDS

Setup > POS > Receipts







For example, "15, Margherita

                      Large, Cajun chips

Updated on: 05/06/2023

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