Later orders on KDS
Prerequisites
Running - POS / KDS version 1.1.29.1 or newer
User Story
I want my chefs to see only the orders they need to prepare immediately and filter out the ones for later.
Method
You currently have collection ( Preparation time) set at 10 minutes and delivery at 30 minutes (set on the Online POS terminal).
Therefore all orders that are due ASAP collection/take away will go to the KDS screen with a due time of 10 minutes.
If orders are placed for a later time beyond 10 minutes for collection (which is also the preparation time), they will be on the POS trackscreen (see image 1) below and will automatically go to the KDS once the 10 minutes is reached (see image 2 below), unless the 'Prepare' button on POS is pressed pushing the order to KDS before the 10 minute collection time (prep time) (image 3). These orders will then be displayed on the KDS when the 'Later' button is pressed (image 4)
Image 1
Image 2
Image 3
Image 4
Delivery orders work in the same way however use the Kitchen Send Time in the back office which dictates when the order is sent to kitchen. The back office setting for this can be accessed through Back office > Setup > POS > Receipts > Kitchen Send Time
Once collection orders on the later screen are equal to the collection (preparation) time set on the POS or 'Kitchen Send Time' for delivery orders they will move off the 'later' filter and displayed on the KDS (see image 2).
Therefore you will never need to press the 'Later' button unless you want to view orders that need to be prepared later and have been sent to 'In Kitchen' on the trackscreen before the collection (collection orders) or kitchen send time (delivery orders).
Running - POS / KDS version 1.1.29.1 or newer
User Story
I want my chefs to see only the orders they need to prepare immediately and filter out the ones for later.
Method
You currently have collection ( Preparation time) set at 10 minutes and delivery at 30 minutes (set on the Online POS terminal).
Therefore all orders that are due ASAP collection/take away will go to the KDS screen with a due time of 10 minutes.
If orders are placed for a later time beyond 10 minutes for collection (which is also the preparation time), they will be on the POS trackscreen (see image 1) below and will automatically go to the KDS once the 10 minutes is reached (see image 2 below), unless the 'Prepare' button on POS is pressed pushing the order to KDS before the 10 minute collection time (prep time) (image 3). These orders will then be displayed on the KDS when the 'Later' button is pressed (image 4)
Image 1
Image 2
Image 3
Image 4
Delivery orders work in the same way however use the Kitchen Send Time in the back office which dictates when the order is sent to kitchen. The back office setting for this can be accessed through Back office > Setup > POS > Receipts > Kitchen Send Time
Once collection orders on the later screen are equal to the collection (preparation) time set on the POS or 'Kitchen Send Time' for delivery orders they will move off the 'later' filter and displayed on the KDS (see image 2).
Therefore you will never need to press the 'Later' button unless you want to view orders that need to be prepared later and have been sent to 'In Kitchen' on the trackscreen before the collection (collection orders) or kitchen send time (delivery orders).
Updated on: 05/06/2023
Thank you!