Articles on: Online Ordering

Setup guide: Online ordering site

At MyOrderBox we believe you should have full control over your online ordering site. Hence, we have made it easy for you to setup your professional site and start receiving orders within minutes.  Most of our customers go on to open many stores, so we provide you with a multi store website right from the start.

Before you start


Ensure you have entered your menu in the Back Office. It does not need to be in it's final form as you can make changes and see those reflected instantly on your site.
Ensure you have subscribed to a Plan that includes Online Ordering.



In order to view your website follow the instructions below:



Domain Provider


If you want the site to run on your own domain follow these instructions



Back Office





You can view your website by clicking on My website in your top navigation

Design

Company: Setup > Online Ordering > Website
Theme (not needed for bespoke sites): Choose your colour theme from the drop down for the homepage that will be the store locator page and menu page.
Homepage Image: Once you have chosen your theme, if you want to change the image, you may upload a new one here
Product background image: Upload any image here
You may change any of the other design features here anytime

Offer Delivery and Collection

Company: Setup > Online Ordering > Virtual Brands
Virtual Brand > Show > Add stores to Delivery and Collection as required
Setup > Online Ordering > Collection
If you Offer Collection then Enable it here
You're Collection times will be your Opening hours which can be amended at Setup > Online Ordering > Opening Hours
Setup > Online Ordering > Delivery
If you do not Offer Delivery then Disable it here
If you do , then make sure you have setup your Delivery Zones or Postcodes using this guide
Adjust your Delivery Times

Test orders

Setup > Online Ordering > General Settings
Online Ordering: Enabled - to enable online ordering
Setup Card Payments
Now go to the URL you entered earlier to view your site, and place test orders.
You see any online order you place in Reporting > Order History
You should receive the order in the POS Terminal, if not check this article.



Read the other online ordering guides here

Updated on: 24/01/2024

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