Reset an AnyDesk ID
If there is a cloned AnyDesk ID, you will need to reset it so a new ID can be generated.
Ensure Anydesk is completely closed: Right click on the Task Bar > Task Manager > All AnyDesk programs > End task
In Windows Search box type %programdata%\AnyDesk
Then delete the file service.conf
Restart the Terminal so Windows restarts and open AnyDesk
The ID should change now
Share a picture of the new ID with Support.
Ensure Anydesk is completely closed: Right click on the Task Bar > Task Manager > All AnyDesk programs > End task
In Windows Search box type %programdata%\AnyDesk
Then delete the file service.conf
Restart the Terminal so Windows restarts and open AnyDesk
The ID should change now
Share a picture of the new ID with Support.
Updated on: 10/07/2024
Thank you!