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Reset an AnyDesk ID

If there is a cloned AnyDesk ID, you will need to reset it so a new ID can be generated.


  • Ensure Anydesk is completely closed: Right click on the Task Bar > Task Manager > All AnyDesk programs > End task
  • In Windows Search box type %programdata%\AnyDesk
  • Then delete the file  service.conf
  • Restart the Terminal so Windows restarts and open AnyDesk
  • The ID should change now


Share a picture of the new ID with Support.

Updated on: 04/02/2025

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