Reset an AnyDesk ID
If there is a cloned AnyDesk ID, you will need to reset it so a new ID can be generated.
- Ensure Anydesk is completely closed: Right click on the Task Bar > Task Manager > All AnyDesk programs > End task
- In Windows Search box type %programdata%\AnyDesk
- Then delete the file service.conf
- Restart the Terminal so Windows restarts and open AnyDesk
- The ID should change now
Share a picture of the new ID with Support.
Updated on: 04/02/2025
Thank you!