🛠️ Setup Guide: Sunmi Terminal with MyFoodFast POS

Applies to: Any Sunmi terminal supplied by MyFoodFast
Last updated: April 2025
Estimated setup time: 2–3 minutes
Skill level: Beginner

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📦 What's Included

Your Sunmi terminal is pre-configured and connected to our trusted partner account. That means:

The MyFoodFast POS app is pre-installed

It will auto-launch on startup

No technical setup is required from your side

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🔌 First-Time Setup

Unbox your Sunmi terminal

Make sure all accessories are included: terminal, power adapter, and any optional stands or mounts.

Plug in and power on

Connect the power adapter and press the power button (long press for ~3 seconds).

Wait for the device to load

After booting, the MyFoodFast POS app should automatically launch.

If it doesn’t load within 30 seconds, follow the steps in the Troubleshooting section below.

Connect to the Internet (Wi-Fi or Ethernet — Ethernet recommended for stability)

Wi-Fi: Tap the settings icon in the top right (⚙️) > Select Wi-Fi > choose your network > enter the password

Ethernet: Simply plug in an Ethernet cable — the POS will auto-connect and prefer wired over wireless when both are available

Enter your store PIN

Once the POS app opens, you’ll be prompted to enter your 6-digit store PIN.

If you don’t have your PIN, request it from your account manager or use this link to retrieve it securely:

Get your MyFoodFast POS Store PIN

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🧪 Test Your Setup

Once connected to Wi-Fi and logged in with your PIN, the POS should:

Load the latest version of your menu

Be ready to accept orders and print receipts (if a printer is connected)

You can test by:

Placing a small test order

Verifying it appears in the Track screen

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🛠️ Troubleshooting

POS App Not Loading?

Restart the terminal (hold power button > select Restart)

Ensure the device is connected to Wi-Fi

If MyFoodFast POS still doesn’t auto-launch:

Tap App Drawer (circle icon)

Look for MyFoodFast POS

Tap to open the app manually

Still not working?

Contact our support team via WhatsApp or email

Quote your Terminal Serial Number (found under Settings > About Device)

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📞 Need Help?

We're here to support you every step of the way.

Email: help@myfoodfast.co.uk

Live Chat: Available in the app or website

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✅ That’s it! Your Sunmi terminal is now ready to use with MyFoodFast POS.

Want to connect a printer or set up staff logins? Check out our other POS setup articles.

Updated on: 23/04/2025