🛠️ Setup Guide: Sunmi Terminal with MyFoodFast POS

Applies to: Any Sunmi terminal supplied by MyFoodFast

Last updated: April 2025

Estimated setup time: 2–3 minutes

Skill level: Beginner

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📦 What's Included

Your Sunmi terminal is pre-configured and connected to our trusted partner account. That means:

• The MyFoodFast POS app is pre-installed

• It will auto-launch on startup

• No technical setup is required from your side

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🔌 First-Time Setup

1. Unbox your Sunmi terminal

• Make sure all accessories are included: terminal, power adapter, and any optional stands or mounts.

2. Plug in and power on

• Connect the power adapter and press the power button (long press for ~3 seconds).

3. Wait for the device to load

• After booting, the MyFoodFast POS app should automatically launch.

• If it doesn’t load within 30 seconds, follow the steps in the Troubleshooting section below.

4. Connect to the Internet (Wi-Fi or Ethernet — Ethernet recommended for stability)

• Wi-Fi: Tap the settings icon in the top right (⚙️) > Select Wi-Fi > choose your network > enter the password

• Ethernet: Simply plug in an Ethernet cable — the POS will auto-connect and prefer wired over wireless when both are available

5. Enter your store PIN

• Once the POS app opens, you’ll be prompted to enter your 6-digit store PIN.

• If you don’t have your PIN, request it from your account manager or use this link to retrieve it securely:

• Get your MyFoodFast POS Store PIN

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🧪 Test Your Setup

Once connected to Wi-Fi and logged in with your PIN, the POS should:

• Load the latest version of your menu

• Be ready to accept orders and print receipts (if a printer is connected)

You can test by:

• Placing a small test order

• Verifying it appears in the Track screen

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🛠️ Troubleshooting

POS App Not Loading?

• Restart the terminal (hold power button > select Restart)

• Ensure the device is connected to Wi-Fi

• If MyFoodFast POS still doesn’t auto-launch:

1. Tap App Drawer (circle icon)

2. Look for MyFoodFast POS

3. Tap to open the app manually

Still not working?

• Contact our support team via WhatsApp or email

• Quote your Terminal Serial Number (found under Settings > About Device)

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📞 Need Help?

We're here to support you every step of the way.

• Email: help@myfoodfast.co.uk

• Live Chat: Available in the app or website

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✅ That’s it! Your Sunmi terminal is now ready to use with MyFoodFast POS.

Want to connect a printer or set up staff logins? Check out our other POS setup articles.

Updated on: 23/04/2025