How do I reset my POS terminals?
- Reset Terminal
Automatically in POS:
- Go to Settings (Advanced Settings) > Reset Device > Reset this Device > Reset this Device Now
Manually
- Search
- %LOCALAPPDATA%\MyOrderBox
- For V2 it's %LOCALAPPDATA%\MyOrderBoxV2
- Delete all
Cache
files and theSettings
file
- Setup POS again.
How to reset database:
- Make sure that you have snipped the setting of the terminal before you proceed with the below.
2.Open This PC
3.Open Local Disk C
.Open Program Files
5.Open Microsoft SQL Server
. Open MSSQL12.MSSQLSERVER
7.Open MSSQL
8.Open DATA
.Delete
- MyOrderBox
-MyOrderBox_log
- Reset terminal
11.Connect Terminal to DB - the app will be restarted.
In case you see this error:
ollow these troubleshooting steps:
-Open SQL management studio. If you see this, there is an issue:
-Open Services from the Admin Account stop the app and then start it:
- Go back to SQL Management Studio and delete this:
- Reset terminal again
This should solve the issue.
- Amend settings
- Make sure everything is as before.
Updated on: 05/06/2023
Thank you!