How do the Online Orders come into the POS?
Notifications are sent by MyOrderBox when a web order is created
Prerequisites
You have enabled Online Ordering in the Back Office
You have enabled Online Terminal in POS > Advanced Settings > T**erminal > Online Terminal - YES**
Process
The POS sends requests for new web orders every 10 seconds, if a web order is sent to MOB, it is directed to the POS. On receipt, the POS can either accept it automatically (recommended setup) or accept it when the popup for new web order appears on screen.
To enable, Auto accept, Advanced Settings > Apps > Auto Accept Online Orders - YES.
Prerequisites
You have enabled Online Ordering in the Back Office
You have enabled Online Terminal in POS > Advanced Settings > T**erminal > Online Terminal - YES**
Process
The POS sends requests for new web orders every 10 seconds, if a web order is sent to MOB, it is directed to the POS. On receipt, the POS can either accept it automatically (recommended setup) or accept it when the popup for new web order appears on screen.
To enable, Auto accept, Advanced Settings > Apps > Auto Accept Online Orders - YES.
Updated on: 05/06/2023
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