I can't add customer details - Blocked grey screen

Prerequisites:

POS and Back office setup ready to use

User story: 

I want to add a customer to my database on the POS but get a blocked greyed out screen. What can I do?





Back Office



Order sources need to be enabled in order for customer records entry to be accessible. 

Setup > POS > Order sources



Click '**Edit**' for the desired order source to be used.









Switch on '**Active**' Yes and complete settings for remaining options.



Click '**Save**'

POS

Settings > Sync. 

This will capture and reflect all updates from back office onto POS.

Updated on: 05/06/2023