Articles on: POS MyOrderBox

My Caller Id has stopped working

The CallerId unit is connected to MyOrderBox through the USB terminal. 



Things to check



It maybe that there is an issue with the USB port. Please try the following one by one:-



Restart your terminal



Inspect the USB port where the CallerId is plugged into. Check that there is no debris inside (dust/food)



Check the USB port internal connection isn't damaged.



Try plugging it into another USB port.

Updated on: 06/08/2024

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