Articles on: Online Ordering

Online Ordering App deployed - What next?

Prerequisites

MyFoodFast (MFF) Mobile App (iOS /Android)

Back Office

Setup Delivery Zones

This is required to enable delivery on the App

Customers will not be able to place delivery orders if the polygon zone is not completed.

Setup Guide: Delivery Zones

Configure theme colours

The OLO app and website allow you to configure the colours as you like as often as you wish.

Company: Setup > Online Ordering > Website > Setting > Mobile App - Colours

You should choose a primary, secondary and tertiary colour and simply restart the app to see the colour changes.

Add URLs

In order to ensure current customers have knowledge of the app, it is recommended to add the app URLs in the back office so that if customers are emailed or sent a text message, a reminder to download the apps is sent.

Company: Setup > Online Ordering > Website > Setting >

iOS App URL
Android App URL

This will also add links to your website to download the app

Download links on your website footer

If unsure how to locate the URLs please see article link below

https://support.google.com/admob/answer/3086746?hl=en-GB

Shorten URL

Once the URLs have been located, we would recommend that the URLs are shortened in order to efficiently use the word count on SMS messages sent to customers.

Simply go to URL Shortener, add the URL to be shortened and click shorten url. Now copy shortened URL and add into the back office, Setup > Online Ordering > General Settings > iOS App Url / Android App Url.

Marketing the app

Now that everything is setup and ready to go, attention must be given to promoting the app to existing and new customers.

You may wish to consider offering customers a coupon that they can redeem when placing an order on the app.

Emailing your customers using our Grow module to inform them about the app and the benefits of using it.

Reminding staff to inform customers that you now have an app.

Promote your mobile application on Social Media (Use shorten URL link to post)

Send my customers communication regarding the app?

There are two ways new and existing customers can find out about the app - SMS & email

How do I communicate my app to new and existing customers via email?

How can I communicate my app to new and existing customers via sms?

Standard Features

Apple Pay and Google Pay
Redeem Loyalty Points
Unlimited free Push notifications using our Grow module
Support for all Deals types

The Auto Discount feature is not currently supported,

Auto Discount

Updated on: 30/04/2025

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