Setup Printers
Before you start
Printing is only available on Android POS currently. Make sure your 80mm thermal printer is connected to the network either by ethernet or WiFi and is printing fine from another device at the store.
Bluetooth printers are not supported currently
Back Office
Enable the printers to be used here:
- Store > Setup > POS > Edit Terminal > Enable the printers required.
- Only on one Terminal > Auto Fire Web Orders > Enable.
POS Android Terminal
Customer Printer
Designed as a receipt to hand to the walk in customer.
Supports all 80mm Thermal printers
- Settings > Peripherals > Customer Printer > Select Printer > Will list all printers available on the network > select IP of printer > Test
- Each Terminal can only have one Customer Printer
- The same Customer Printer can be shared with other Terminals
- Cash Drawer, if used, MUST be physically connected to this printer only
Kitchen Printers
Designed as a receipt to use in the Kitchen itself, with a larger font.
Supports all 80mm Thermal and 76mm Dot Matrix printers
- Settings > Peripherals > Kitchen Printer > Select Printer > Will list all printers available on the network > select IP of printer > Test
- A number of Kitchen Printers may be used if required.
Dispatch Printer
Designed as a receipt to staple onto the delivery bag, as has all order details as well as Customer details.
Supports all 80mm Thermal printers.
- Settings > Kitchen > Dispatch Printer > Select Printer > Will list all printers available on the network > select IP of printer > Test
Label Printer - Coming Soon
Only supports the Zebra GK420D / ZD230d Label Printer using label size 102 x 51mm Direct Thermal with permanent adhesive
- Installation instructions here
Updated on: 21/02/2025
Thank you!