Setup WisePad 3 Card Reader with MyFoodFast POS
Setting up your WisePad 3 card reader with MyFoodFast POS is an easy process that will allow you to accept card payments from customers seamlessly. Follow these steps to ensure your WisePad 3 card reader is properly connected and configured. Please note that WisePad 3 is currently only supported on Android devices, as Web is not supported at this time.
Requirements
Before proceeding, make sure you have the following:
- A WisePad 3 Card Reader
- An Android device with the MyFoodFast POS app installed
- A stable Bluetooth connection
- An active Stripe account in the MyFoodFast Back Office
Step-by-Step Guide
Enable Stripe Payments
- Navigate to the Setup section in the MyFoodFast Back Office.
- Go to POS > Payments and enable the Stripe payment option.1.
Power On the WisePad 3
- Press the power button located on the side of the WisePad 3 card reader until the screen turns on. Ensure the battery is charged or connected to a power source.
Enable Bluetooth on Your Device
- On your Android device, ensure Bluetooth is turned on.
- Go to the settings menu and confirm that your device is discoverable.
Open the MyFoodFast POS App
- Launch the MyFoodFast POS app on your Android device.
Create an Order and Select Payment Type
- Create your first order on the POS and select Stripe as the payment type.
- The app will automatically connect to a nearby WisePad 3 reader.
Testing the Connection
- Once paired, you will see a confirmation message indicating the reader is connected and Bluetooth icon will stop flashing on the reader.
- To test the connection, create a sample transaction using the MyFoodFast POS app and confirm that the card reader is responding correctly.
Troubleshooting Tips
- Connection Issues : If the card reader is not connecting, make sure Bluetooth is enabled, and the reader is within range. Restarting both the reader and the POS device may also help.
- Reader Not Discoverable : Make sure the WisePad 3 is in pairing mode. Press and hold the Bluetooth button on the card reader until it shows that it is discoverable.
- Payment Not Going Through : Check that your Stripe account is correctly configured and has no restrictions.
Contact Support
If you encounter any issues that cannot be resolved using the above troubleshooting tips, please contact MyFoodFast support for assistance.
Conclusion
Your WisePad 3 card reader should now be successfully connected to the MyFoodFast POS. This setup allows you to process payments efficiently, enhancing your customers' payment experience.
Requirements
Before proceeding, make sure you have the following:
- A WisePad 3 Card Reader
- An Android device with the MyFoodFast POS app installed
- A stable Bluetooth connection
- An active Stripe account in the MyFoodFast Back Office
Step-by-Step Guide
Enable Stripe Payments
- Navigate to the Setup section in the MyFoodFast Back Office.
- Go to POS > Payments and enable the Stripe payment option.1.
Power On the WisePad 3
- Press the power button located on the side of the WisePad 3 card reader until the screen turns on. Ensure the battery is charged or connected to a power source.
Enable Bluetooth on Your Device
- On your Android device, ensure Bluetooth is turned on.
- Go to the settings menu and confirm that your device is discoverable.
Open the MyFoodFast POS App
- Launch the MyFoodFast POS app on your Android device.
Create an Order and Select Payment Type
- Create your first order on the POS and select Stripe as the payment type.
- The app will automatically connect to a nearby WisePad 3 reader.
Testing the Connection
- Once paired, you will see a confirmation message indicating the reader is connected and Bluetooth icon will stop flashing on the reader.
- To test the connection, create a sample transaction using the MyFoodFast POS app and confirm that the card reader is responding correctly.
Troubleshooting Tips
- Connection Issues : If the card reader is not connecting, make sure Bluetooth is enabled, and the reader is within range. Restarting both the reader and the POS device may also help.
- Reader Not Discoverable : Make sure the WisePad 3 is in pairing mode. Press and hold the Bluetooth button on the card reader until it shows that it is discoverable.
- Payment Not Going Through : Check that your Stripe account is correctly configured and has no restrictions.
Contact Support
If you encounter any issues that cannot be resolved using the above troubleshooting tips, please contact MyFoodFast support for assistance.
Conclusion
Your WisePad 3 card reader should now be successfully connected to the MyFoodFast POS. This setup allows you to process payments efficiently, enhancing your customers' payment experience.
Updated on: 09/01/2025
Thank you!