Articles on: POS MyOrderBox

SQL Server

MyOrderBox POS is built to run on any Windows device as a plug and play service, for a single terminal store.



If however, you wish to use multiple POS terminals that are in sync at all times or our Kitchen Displays (KDS) then a SQL Server installation is required.




Prerequisites


  • An existing account with MyOrderBox
  • Terminals bought directly from MyOrderBox come preconfigured with all that is required to run the POS /KDS including SQL server installation.  They will just need configuring, which is usually done as part of getting you setup.
  • If using your own hardware, then the SQL Server installation must be carried out by on our support team. Please create a support ticket providing the Anydesk ID for the new terminal.



How do I change the terminal acting as the Server?


Moving the server onto another machine is possible, however cannot be done by a user and will require our support team to do this. 



The installation of the server onto another terminal will typical take about one hour. This is a chargeable service.



If this is some thing you would like to book in. Please send a new support ticket to the helpdesk requesting this. In the request provide Anydesk Id for the new terminal.



Check minimum requirements for terminal specifications.

Updated on: 05/06/2023

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