Ownership change

If you are closing your business or transferring your business to a new owner to MyOrderBox. 

Add the new 'owner' to the staff list as an 'Admin'

Management > Staff > List > ' New User' 

Details to add:  Choose Role as 'Admin'

                          First Name 

                          Last Name 

                          Email Address 

                          Password 

                          Mobile Number 

Change of Billing Email and VAT Number

Setup > Store Details > ADD/REMOVE VAT Registration Number 

Setup > Store Details > Billing Email 

Change of payment Method

Hover on the Welcome Store Name on the header and click on the link.

This will take you to the payment method. 

Put in the 'New Card' and press 'Save Card' 

Summary of the current plan: You can either cancel the subscription or deactivate the account. 

Please Note: When transferring ownership please do let MyOrderBox support know at support@myorderboxhq.com with all the above details of the new owner.

Updated on: 27/11/2024