Before you start

Ensure your menu is setup

Overview

You can create any number of Virtual Brands (VB)
These can be actual, for example to limit menus on Delivery Platforms or virtual
Virtual means that the product is the same but marketed differently, either in another brand or with a different name or price
Each of the brands` menu will be on the POS, and can even have their own website or even pushed to the Delivery Platforms

Back Office

Creating a Virtual Brand

Company: Setup > Online Ordering > Virtual Brands > New Virtual Brand



Name is the name of the VB.
Default is the brand that you have menu already on the POS (probably be the actual name of your store).
POS store name - the store name that will be printed on the receipts when somebody orders from this VB.
POS web address - the web address that will be printed on the receipts when somebody orders from this VB.
POS logo - the logo that will be printed on the receipts when somebody orders from this VB.[](https://storage.crisp.chat/users/helpdesk/website/90b572a5e899e000/aef29660-7feb-4ec3-989a-5ebed3_18kfkbq.png)

Assign stores to Virtual Brands

Once the VB is created > Show to define to which stores the VB will be connected to. There, add the store(s) from the drop down, for Delivery and Collection.

 

Linking Virtual Brands to Delivery Platforms

The Remote ID can be used in both Hubrise and Deliverect to link the orders to the correct Brand for reporting.

Setup a Virtual Brand Menu

The items on this menu will be the same as your real brand, but just marketed differently. Ensure all products are setup in Menu Setup

Company:  Management > Menu > Menu Setup

Edit Category > Virtual Brands > Add the Virtual Brand you want all Products in this Category to be assigned to
Only the Categories assigned to the Virtual Brand will be shown for that Brand

Change the prices here for the Default Brand, usually used on the POS and Online Ordering.

Company:  Management > Virtual Brands > Products > Select the Virtual Brand you want to edit

You can select Show Disabled if you want to enable any product from here

You can Override Product to edit the following details for each Product, if need be, otherwise the default details will be used
Change the In Store price here for each of the Virtual Brands

Name
Price(s)
Enabled either permanently or temporarily

Ex. for Testing VB we have created, we can change the name of the Pepperoni to Salami Pizza. Here you can see the name is Pepperoni:



When we change Override Product to Yes, we can change the name and the price of the item:



Also, when we change Enabled to Disabled and Temporary to No, we can disable the product so it won't be shown on the website, like on the pizza Polo below:



Do the above steps for all the Brands you have.

POS

When an order is received from a VBs` website, its' items will be printed with the relevant price and name. Also, it will be printed with the relevant VB name and website address. On the POS and on the KDS / Kitchen receipts - it will be shown as the original product from the actual brand.

Setting up VB websites

Company:  Setup > Online Ordering > Domain > Select the Brand you want to edit







You can now set up your VB website just like setting up the website for your actual store.
You can select the brand on each page where you could amend the following.

Setup > Online Ordering > Website > 

Setting - Theme, logos, images, information, social links and other information**** 

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Updated on: 27/11/2024